Only the 'Account Owner' or a Registered User of a client account may contact A. B. Host for customer support or technical support.
We also use the term, 'Account Owner' for a person who manages a client account in the name of a legal entity. If your organization needs to update its 'Account Owner', the existing 'Account Owner' should login and invite their replacement to become a user on the account. After the invitee accepts this invitation, any registered user on the account with all permissions, may submit a support ticket requesting to be made the new "Account Owner'. If the existing 'Account Owner' is no longer available, please call +1 360 738-7044 for assistance.