Most requests for support require us to access and/or change your personal information. Email is not secure; almost anyone can quickly forge an email. Our security policies and governmental regulations require us to properly identify the person making requests. Web site hijacking and domain name theft are frequently committed crimes that we must guard against. The quickest and easiest way to authenticate your identity is when you properly log in to our secure web site at https://accounts.abhost.net.
We are also subject to customer correspondence retention requirements. Our support ticket system is designed to meet these requirements.